Refund & Cancellation Policy

Last updated: 17 October 2026.

1. Enrolment fee (₹1,000)

• Refundable in full if we are unable to place your child in a batch within 30 days of your payment.

• Not refundable in any other case, including if you change your mind or decide not to continue after payment.

2. How to ask for a refund

Email admin@digiacamy.com or WhatsApp +91 95595 52011 with your payment ID, the parent's name and the child's name. Once we approve a refund, we start it within 7 working days, to the original payment method (card, UPI or bank account). Banks usually take another 5 to 7 working days to show it.

3. If Digiacamy cancels

If we cancel a class, we will reschedule it. If we cannot start a batch you have paid for, you can move to the next batch or ask for a refund of the fees you paid for classes we did not deliver.

4. Programme and monthly fees

Programme and monthly fees are paid in advance, before classes begin.

• Monthly programmes (Abacus, Vedic Maths, Phonics): the fee for a month is not refundable once paid.

• Fixed-fee programmes (Handwriting Improvement, Kalfun): the programme fee is not refundable once paid.

• Kit fees: the fee for a learning kit is not refundable once paid.

• Missed classes: If your child misses a class, we send the day’s practice material on WhatsApp, and the teacher may offer a short doubt-clearing session when time allows. Missed classes are not refunded, made up in another batch or carried forward.

• Classes we cancel are rescheduled, as described in section 3 above, and that section always applies.

5. Failed or double payments

If money is taken from your account but your payment does not go through, or you are charged twice, the amount is usually returned by your bank or Razorpay within 5 to 7 working days. If it is not, write to us with your payment ID and we will help.

6. Contact

Lakshmi Srinivas, admin@digiacamy.com, WhatsApp +91 95595 52011.